Sue Harnett

Financial Services Industry Advisor

Sue has a notable background of business model transformation, conveying clear vision, building sustainable structure and enthusiastically delivering expertise as a strategic business and transformational leader. In her first full P&L role, she was responsible for Citi’s consumer business in Canada and then moved to Amsterdam as Senior VP of Global eCommerce at ABN AMRO Bank where she interacted with 70 countries in diverse eCommerce business activities and framed a foundation that created a global strategy for the Bank’s Internet presence, securing the company’s leadership position in innovation and branding. As Deputy CEO and Director of Retail Banking for the EMEA Region at Citigroup, she spearheaded the launching of a new consumer bank in Russia and was appointed CEO of Citibank Germany in 2004. Becoming Managing Director of Global Business Performance at Citibank in 2008, Sue revitalized a reengineering discipline and constructed an aggressive strategy to improve business performance. She has also held the position of COO at QBE North America and is currently a Non-Executive Board Member of First Niagara Bank. Sue earned an Executive MBA at Kellogg Graduate School of Management, Northwestern University and a BA at Marquette University